I had such a great interview with Brian K. Wright of Success Profiles Radio.
We talked about:
- How I help businesses discover why customers should buy from them instead of a competitor
- The common issues my clients have with the customer experience
- Helping team members view themselves as problem-solvers to improve customer service
- How to use microbranding
In addition, we discussed my philosophy of hiring, how to use a crisis to reinvent your business, choosing the right mentor for you, and much more.
You can listen to the show on Apple Podcasts/iTunes.
Enjoy the show!
