Podcast Interview: Turning Your Team Into Heroes and Your Customers Into Raving Fans

Business owners often have a hard time standing out from the masses when there are so many choices online. What makes someone purchase from you and what are the steps you can take to stand out?

I recently joined Crystal Cooper of SignatureFD, to talk about how I’ve helped hundreds of entrepreneurs see through their customers’ eyes and ultimately increase their businesses’ growth and profit. I explain how to help your customers find the right questions to ask so that you can help them efficiently and effectively. You will learn what an on-brand experience is, how to have fun in your workspace, and more. If you are ready to grow your business and increase the transaction of every customer, this is the episode for you.

Key Takeaways:

  • How I got into the customer experience.
  • What an on-brand experience is.
  • How to hit goals while also having fun.
  • Why you have to help your customers find the right questions to ask.
  • How to find purpose in your work.

Click here to listen.

Are you ready to increase customer loyalty, team engagement and profitability?
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