I was recently a guest on Talk to Your Pharmacist where I shared what it takes to stand out as an Independent Pharmacy.
Pharmacy is challenging and having the right tools in place will make or break your customer’s experience.
In today’s episode, we discuss:
- Why just filling prescriptions will cause your pharmacy to fail
- How becoming Customer Centric will cause you to stand out above the rest
- Turning your team into heroes will give you the advantage in today’s Pharmacy Market
- Reactive Pharmacy Model VS Proactive Pharmacy Model
- Creating positive outcomes for your customers and your community
- And more…
Enjoy the show!