It’s Not About Problems, It’s All About Capability!
Years ago I read an article in a Financial Industry journal that talked about the challenge of dealing with problems in a business. All of us could draw up a list of challenges, bottlenecks and issues we are currently dealing with in our business. The main point of the article was that there are always […]
The Secret to Producing Results
“One thing done equals money. Five things half-done equals no money” Mary Ellen Tribby It used to be that the limiting factor for growing ourselves or our business was the right information. Now pretty much anything you want more information about is available literally at the tip of your fingers. There is a popular […]
The Power of Continuous Improvement
One of the challenges businesses always face is how to keep what they offer current and relevant. At one time a packaging business was offering leading edge of innovative packaging called stand up pouches. When launched this was an innovative and cost effective packaging option. Now when I look in my local grocery stores I […]
Guidelines for Making Effective Decisions
We are faced on a daily basis with decisions and choices in our business. Sometimes the concern of making the wrong decision stops us from effective action. First of all no decision is still a decision – and there are direct costs of not making a decision and not taking action. People don’t make decisions […]
Harnessing Marketplace Forces
The Power of Increasing Efficiency There are two main marketplace forces every business is dealing with right now – one is increased competition and price pressure. The second is increased efficiency. To use the second marketplace force to our advantage, we must understand the first. Every business has experienced some version of a customer calling […]
Customers are Starving for Your Knowledge
Are You Missing Your Biggest Opportunities? Has this ever happened to you? A customer calls your company and ask for the price of your service and then says thank you and hangs up. Or a customer comes into your store and looks around. A staff person asks if they are looking for anything or need […]
Indian MD’s Unorthodox Prescription
Innovative Hospital Cares for Nation’s Poorest – and Turns a Profit! That was the headline of a newspaper article in The Toronto Star on April 2nd, 2011 that caught my attention. Dr. Devi Shetty has built a thriving, profitable hospital business in India and they have achieved success not by charging more money, but by […]
The CBA Alphabet of Success!
Are You Missing the First Crucial Step to Breakthrough Results? Before you can achieve the results you desire, you have to be able to envision what you want to accomplish and believe that you can. This is also called shifting your paradigm. What is a paradigm? Dictionary.com does a good job of defining what a […]
Staying Top of Mind
Staying Top of Mind with your Customers Marketing Alone is Not Enough! I was having a conversation with a business owner in Ireland recently and he made a comment that stood out for me. He said: “Guinness is the best known brand in Ireland, but they noticed that if they don’t advertise regularly their sales […]
