Stuck? Try Reframing the question!

Have you ever felt completely stuck in some area of your business (or life)? If you’re like me – probably many, many times! However I came across a very powerful technique called Reframing that is the best “unstucking” solution I have ever seen. Simply put, Reframing changes the question, the way you are thinking about, or context of the situation.

Motivating Your Team for Results

How many times have you been frustrated in your business?  Too many times to count? How often is that frustration about either motivating yourself as the owner, or motivating your team to engage, participate and produce results? Chances are you have created structure and accountability for yourself to build and grow your business. It might […]

Selling is ALWAYS a Process, Never an Event

One of the mistakes that most business owners make is thinking about their sales as a one-time event. And it’s natural to think this way! In fact one of the essential metrics to measure in any business is their sales volume and revenue. The problem here is a sale is never an isolated event – […]

A Cautionary Tale

I remember feeling sad when Borders announced they were going out of business. I liked the idea of a bookstore where you could pick up a coffee, stroll the store, sit down in a cozy chair and read away. But in the battle of the bookstores, so far Amazon is ahead by a mile – […]

The Secret to Life is Practice

I listened to an interview once with the great violinist Isaac Stern. He was recounting a story of a fan approaching him and saying “I would give my right arm to play as well as you do” Isaac Stern’s reply was “No you wouldn’t, because that’s exactly what I did” His basic message was – […]

What You Sell is NOT Your Business!

It is Only One of Your Vehicles! Ed Stapleton Jr runs a limousine company and a website called LimoProfits.com. He wrote a recent blog post that really makes the point if you are not clearly communicating the value you provide you are being commoditized: “The Marketplace Is Trying To Beat You Down To A Commodity. Don’t […]

Generating Success by Communicating Results

There is a gap between how we think about our business, and how our customers think about our business. In our business we automatically think from business delivery mode – what we are doing in our business, for our customers. It takes stepping outside of our business to be able to look at it through […]

Are you leaving money on the table?

A pharmacy owner I work with surveyed his customers to find out what they valued most about his pharmacy, what improvements the customers most wanted to see. The #1 requested improvement was to start offering delivery. Except the pharmacy already offered delivery! The issue wasn’t whether or not they offered the service; the issue was […]

The Simple Secret to Making Change Pain-Free

“Capital isn’t so important in business. Experience isn’t so important. You can get both these things. What is important is ideas. If you have ideas, you have the main asset you need, and there isn’t any limit to what you can do with your business and your life.” Harvey Firestone Ideas are important in a […]

The Essential Ingredient to a Super Productive Team

“The quality of your life is directly proportional to what you’re willing to, or not willing to, put up with” We train everyone in our lives how to deal with us, how to treat us, what is acceptable and what is unacceptable by our response (or lack of!). Working with companies and teams, I see […]