Podcast Interview: Are You Playing the Right Game of Business?

Benjamin Delgrosso of Focus on Customer Experience Podcast recently asked if I would join him to discuss The Right Game Of Business. In the episode we discussed… New Business Rules The Shift from Sales to Solutions The Shift from Transactions to Relationships Taking care of your Customers equates to and increase in Sales All this […]
Podcast Interview: UpSolutions and Fulfilling Work with Patti Mara

What a pleasure to speak with James Laws of Leading to Fulfillment Podcast. I was recently his guest and we discussed how you can help your team find fulfilling careers while also empowering your business by embracing UpSolutions. In the episode we discussed… The difference between Upscales and Upsolutions The real role your team members […]
Podcast Interview: The Opportunity in Change

Diane Helbig of Accelerate Your Business Growth Podcast recently interviewed me regarding the opportunity to future forward your business harnessing the challenges of a global crisis. There are new business rules to position for success both to position as a solution provider, and position your team as brand ambassadors for your marketplace. It’s time to […]
Podcast Interview: Hiring, Employee-Employer Relationship and Remote Team Success

I recently had the privilege of being interviewed on the Uncensored Society podcast with Kay Suthar. We discussed the right approach to hiring, what’s vital to building an efficient employer-remote employee relationship, and the kind of management that will make your team feel like a bunch of robots. IN THIS EPISODE YOU WILL LEARN: […]
Podcast Interview: Play the Right Game of Business with Patti Mara

I recently had the privilege of being interviewed by Hussein Taleb, the Founder of SuccessGrid Podcast. Some Talking points were: Identify and design the client experience How to Position what you sell Ways to Increase Profit How to take the Opportunity in a Changing world How to Separate Yourself from the Competition […]
Podcast Interview with Doug Utberg of Terminal Value Podcast – Value Based Branding
I recently was interviewed by Doug Utberg of Terminal Value Podcast. We had a great discussion about the importance of establishing a value-based branding plan for your business. This provides you a competitive advantage. […]
Podcast Interview: Your Spectacular Life with Jodi Weitz

In a recent conversation with Jodi Weitz, the Founder and Host of Your Spectacular Life Podcast, we discussed Building Exceptional Customer Service – how important it is for businesses to make their customers fall in love with them, the joy I receive when I see businesses thrive in our current economy, people feeling purposeful – […]
Podcast Interview: James Robert Lay – Banking on Digital Growth

It was such pleasure speaking with James Robert Lay, the Founder and Host of Banking on Digital Growth Podcast. An important note for employees that have worked for an organization for an extended period of time is: Customers don’t have the same expertise as you do within your company. They don’t know the latest deals, […]
How to Get Your Customers to LOVE YOU

Are you looking for a “shifting point” in your business? That piece of the puzzle that opens up a new level of results? I had the pleasure of diving deep into the Customer Experience with the host of The GoPROcast, Jeremy Torisk. The customer experience is the pulse of your business. Providing your customer with […]
Podcast Interview: Mac Attram, The Business Success Show

I had the great pleasure of speaking with Mac Attram, the Founder of MindSpace Coaching, on his Podcast, The Business Success Show. How do we actually turn your team into heroes? Heroes that are serving and giving their best, creating a better business, a better company – how do we do that? How do we […]