How to Future-Proof Your Business

If you’re reading this, you know that we’re going through a pivotal shift right now. Whether it’s business, politics, lifestyle, technology, communication, shopping…everything is changing at an exponential rate. But this isn’t anything new. Yes, the pandemic has certainly sped things up, but this uptick has been occurring since the start of the dot-com era. […]

Podcast Interview: T-Shirts on the Streets of Toronto

Alex Williamns of the Williams Redlich Broken Bulbs Podcast recently had me on to talk about how early failures can lead you to success in business. Inspired by the experiences of his grandfathers Oliver Williams and Manfred Redlich, Alex spends his life trying new things, living life creatively, and living a full life of “honest […]

What do we know now?

What a year 2020 has been. We’ve dealt with a global pandemic, the impact on business of both fear in the marketplace and lockdown restrictions to slow transmission. To top is all off it’s been a topsy turvy year politically! What has been the impact for your business? I had a plan at the start […]

Podcast Interview: Harnessing Crisis To Drive Your Growth

There is not only change happening around us, but also opportunity for positive change in business. This change can lead to growth and success when we focus on value over price. I recently joined Pat Mancuso on his podcast episode titled: Harnessing Crisis to Drive Your Growth and we discussed how businesses are changing right […]

Podcast Interview: Business Growth, Rebooting Business and UpSolutions

I recently joined David Somerfleck of the Rebooting Business Podcast to discuss business growth, rebooting your business and UpSolutions. The Rebooting Business podcast is about rebuilding and reinventing businesses, small to large, in a post-COVID-19 world. As business owners, we’ve always had to juggle many moving parts, and now, more than ever, we have to […]

Podcast Interview: Listening to Your Customers

I believe all small businesses must position themselves as a trusted resource, not just a provider of products and services. I recently joined Steve Gordon, host of The Unstoppable CEO Podcast, and dove into my belief that small business owners must stop acting like a commodity and start offering solutions to their customers. There are […]

Podcast Interview: Customer Experience is Key in Building Your Brand

Are you feeling squeezed and forced to compete on price? There are new rules of business that I want you to be aware of. I recently joined the Brandaid® podcast to discuss how customer experience is key to building your brand. All it takes are a few mindset shifts and how you focus on the […]

Achieving Abundance

Traditionally economics has been defined as the study of scarce resources. And if there are a limited number of resources then all of us are battling for a share, often leading to win-lose situations. I have to out-perform or out-bid you to win. Operating in this way defines what you think is possible for your […]

Selling Solutions

Whether you’re selling widgets on a street corner or big-ticket, long-cycle products to manufacturers, you have to understand the psychology behind selling. Changes in today’s marketplace have moved from transaction-based selling to relationship-based selling. They’ve also moved from a product focus (“this is what my product does”) to a customer focus (“this is what you […]

The Secret of the Roush Effect

Re-Post from Seth Godin’s Blog When Gerald Roush died, he left behind the Ferrari Market Letter. This newsletter, which he started and ran, had nearly 5,000 subscribers, paying him $130 a year for a subscription. Do the math! It’s a good living–even without a fancy website. The newsletter, it appears, was not just lucrative, it […]