Should You Raise Your Prices?
Have you ever felt compelled to raise your prices as a business owner, but you
didn’t because you were worried about your customers’ response?
Podcast Interview: Your Spectacular Life with Jodi Weitz
In a recent conversation with Jodi Weitz, the Founder and Host of Your Spectacular Life Podcast, we discussed Building Exceptional Customer Service – how important it is for businesses to make their customers fall in love with them, the joy I receive when I see businesses thrive in our current economy, people feeling purposeful – […]
Watch out for the Small Giants of the Financial World
We’re in challenging times but also the biggest opportunity of our lifetime.
Podcast Interview: James Robert Lay – Banking on Digital Growth
It was such pleasure speaking with James Robert Lay, the Founder and Host of Banking on Digital Growth Podcast. An important note for employees that have worked for an organization for an extended period of time is: Customers don’t have the same expertise as you do within your company. They don’t know the latest deals, […]
The World is Shifting to Customer-Centricity
What is a Customer-Centric Approach?
It’s putting your customer at the center of your business strategy.
How to Get Your Customers to LOVE YOU
Are you looking for a “shifting point” in your business? That piece of the puzzle that opens up a new level of results? I had the pleasure of diving deep into the Customer Experience with the host of The GoPROcast, Jeremy Torisk. The customer experience is the pulse of your business. Providing your customer with […]
Customer Loyalty: Let Them Grant You a Monopoly
With so many team members leaving their jobs, your team members need to know that you value their efforts. An entrepreneur with a business mindset in 2022 isn’t afraid to let their team members shine.
Podcast Interview: Mac Attram, The Business Success Show
I had the great pleasure of speaking with Mac Attram, the Founder of MindSpace Coaching, on his Podcast, The Business Success Show. How do we actually turn your team into heroes? Heroes that are serving and giving their best, creating a better business, a better company – how do we do that? How do we […]
Podcast Interview: Anne Bachrach, The Accountability Coach™
The other day I joined Anne Bachrach, The Accountability Coach™, on her Podcast. Here are some of the questions that Anne asks during the episode. 1. What are essential mindsets to position for growth even when in the midst of chaos, whether real or perceived? 2. How do you switch from transaction-based to relationship-based outcomes? […]
Customer Service Tips for Success: Three Tips to Share at Your Next Team Meeting
With so many team members leaving their jobs, your team members need to know that you value their efforts. An entrepreneur with a business mindset in 2022 isn’t afraid to let their team members shine.
