Business Mindset: How to Add Value for Your Clients Without Losing Your Team Along the Way

With so many team members leaving their jobs, your team members need to know that you value their efforts. An entrepreneur with a business mindset in 2022 isn’t afraid to let their team members shine.
Podcast Interview: Patti Mara: UpSolutions (Customer Experience Before it Was a Term)

In this episode of The Science of CX Podcast, I spoke with Steve Pappas about how I’m always looking for the “shifting point” whether in coaching or business. The piece of the puzzle that opens up a new level of results. Key Takeaways from this episode: Finding the shifting point. Where both the employees and […]
Podcast Interview: The Business Reinvention Blueprint

I had a wonderful conversation with Kevin McShan on his Let’s Have This Conversation podcast, talking about my Business Reinvention Blueprint. In this episode we talked about why you should choose to focus on the value that your business creates. How you should be shifting your business model. Your products & services vs. value. The […]
2022: The Year of the Small Giants

Things are moving fast, and sometimes it can be hard to determine which trends are here to stay and which will soon come to pass.
Podcast Interview: Your Business is Not What You Sell

It was a pleasure to speak with Swire Ho on his podcast The Small Business Show. We had a discussing revolving around how your business is not what you sell. Your business is actually the solution that you provide – the outcome that you create. So instead of focusing on sales, you should be focusing […]
Are you ready for 2022?

Things are moving fast, and sometimes it can be hard to determine which trends are here to stay and which will soon come to pass.
You Get What You Reward

Things are moving fast, and sometimes it can be hard to determine which trends are here to stay and which will soon come to pass.
The Power of Coaching

Things are moving fast, and sometimes it can be hard to determine which trends are here to stay and which will soon come to pass.
Customer Communication Done Right

Things are moving fast, and sometimes it can be hard to determine which trends are here to stay and which will soon come to pass.
Podcast Interview: Business Coaching with Patti Mara the BUSINESS COACH

I had the chance to speak with Phil Better on his Invest In Yourself: The Digital Entrepreneur Podcast about how the pandemic has had a huge impact on how we go about business and online marketing, and how to use that to your advantage. Things you’ll learn more about in the podcast: The power of […]