Podcast Interview: Less Talk More Do

I had the pleasure of speaking with Lemar Griffin on his Podcast, Less Talk More Do. We talked about the importance of choosing something that you love to do, and finding opportunities to create solutions for your audience. Key takeaways: The importance of providing solutions How undervaluing your services can hurt your business How technology […]
Digital Transformation: Do or Die

Things are moving fast, and sometimes it can be hard to determine which trends are here to stay and which will soon come to pass.
Podcast Interview: How To Turn Your Team Into Heroes and Your Customers Into Raving Fans

I had a great discussion with Michael Grace of the Tech Pro Unicorn podcast about how to retain and motivate your team to reduce turnover and compete in being an employer of choice. We also discussed how to stay connected to customers outside of the mundane surveys we all hate to fill out, and how […]
Turning Complaints into a Competitive Advantage

Things are moving fast, and sometimes it can be hard to determine which trends are here to stay and which will soon come to pass.
Don’t Believe the Hype

Things are moving fast, and sometimes it can be hard to determine which trends are here to stay and which will soon come to pass.
In the Media: These Leading Business Coaches Share Their Best Productivity Tips

Disrupt Magazine recently published an article by Attract PR in their executive voice section titled: Leading Business Coaches Share Their Best Productivity Tips. Hear from me and some of the top business coaches in the game as we share our best tips on how to increase productivity. Are you ready to go from sales to solutions and transactions to relationship-based […]
Podcast Interview: How to Play the Right Game of Business

In his NO BULL$H!# MARKETING podcast, Dave Mastovich and I spoke about the importance of adapting to the new business rules and focusing on solutions over sales. Do you understand the importance of Front-Stage/Back-Stage when it comes to your business? “If you’re focused on solutions, you are focused on outcomes.” Before founding MASSolutions, Dave Mastovich […]
7 Things to NEVER Say to a Customer

Your customers are everything. After all, without them, your business wouldn’t exist. By avoiding these seven phrases, you’ll keep your customers happy and give them the best experience so they keep coming back.
Future-Forward Business Design

Things are moving fast, and sometimes it can be hard to determine which trends are here to stay and which will soon come to pass.
Price Vs. Value and How to NEVER Get Price-Shopped Again

Things are moving fast, and sometimes it can be hard to determine which trends are here to stay and which will soon come to pass.